Popi Policy Rand Grow Biz Solutions
PRIVACY POLICY
Rand Grow Biz Solutions
A Division of Rand Grow Marketing
Effective Date: [22/06/2026]
1. Introduction
Rand Grow Biz Solutions (‘we’, ‘us’, ‘our’) is committed to protecting the privacy and personal information of all individuals and businesses who interact with our website, services, funding application platform, partner network, and related services.
This Privacy Policy explains how we collect, use, process, store, and disclose personal information in accordance with the Protection of Personal Information Act, 2013 (‘POPIA’) and other applicable South African laws.
By accessing our website, submitting an enquiry, applying for funding, joining our partner network, or otherwise providing information to us, you acknowledge that you have read and understood this Privacy Policy.
2. Who We Are
Rand Grow Biz Solutions is a division of Rand Grow Marketing and operates a business funding referral and facilitation platform that assists businesses in accessing funding opportunities through approved funding partners, lenders, financial institutions, and funding marketplace providers. We do not provide loans directly and are not a credit provider.
3. Information We Collect
We may collect the following information: Personal Information
– Full names
– Identity or passport numbers
– Contact numbers
– Email addresses
– Physical and postal addresses
– Employment information
– Financial information
– Banking information
– Credit-related information where applicable
Business Information
– Company name
– Registration number
– VAT number
– Director information
– Business bank account details
– Financial statements
– Bank statements
– Turnover information
– Funding requirements
– Business ownership information
Technical Information
When you visit our website, we may automatically collect:
– IP address
– Browser information
– Device information
– Website usage data
– Cookies and tracking information
– Analytics information
4. Purpose of Collecting Information
We collect and process information for the following purposes:
– Assessing funding enquiries and applications
– Introducing applicants to suitable funding providers
– Facilitating funding applications
– Verifying identity and business information
– Communicating with applicants and partners
– Managing partner referrals
– Improving our services and website
– Complying with legal and regulatory obligations
– Preventing fraud and unlawful activity
– Maintaining internal records
5. Sharing of Information
By submitting information to Rand Grow Biz Solutions, you expressly consent to us sharing your information where necessary for the purposes outlined in this policy.
Your information may be shared with:
– Funding marketplace providers
– Participating banks and lenders
– Alternative finance providers
– Credit bureaus where applicable
– Compliance and verification service providers
– Technology service providers
– Professional advisors
– Regulatory authorities where required by law
Information will only be shared where reasonably necessary to assess, process, facilitate, verify, administer, or support funding applications and related services.
6. Funding Applications
When you submit a funding application through our platform:
– Your information may be assessed by multiple participating lenders.
– Each lender may conduct its own affordability, risk, identity, fraud, and credit assessments.
– Submission of an application does not guarantee approval.
– Funding decisions remain solely at the discretion of participating lenders and funding providers.
Rand Grow Biz Solutions acts as a referral, facilitation, and funding marketplace access service and does not make lending decisions.
7. Consent
By using our website or submitting information, you consent to:
– The collection and processing of your information.
– The sharing of information with funding partners and lenders.
– Communications relating to your enquiry or application.
– Verification of information supplied.
Where required by law, additional consent may be requested.
8. Direct Marketing
We may occasionally send information relating to:
– Funding opportunities
– Business finance products
– Partner opportunities
– Business-related services
You may opt out of marketing communications at any time by contacting us or using the unsubscribe facilities provided.
9. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
– Improve user experience
– Analyse website traffic
– Monitor website performance
– Support advertising and remarketing activities
Users may disable cookies through their browser settings, although certain website functions may be affected.
10. Information Security
We take reasonable technical and organisational measures to protect information against:
– Unauthorised access
– Loss
– Theft
– Misuse
– Alteration
– Destruction
While we take reasonable precautions, no electronic transmission or storage system can be guaranteed to be completely secure.
11. Retention of Information
We retain information for as long as reasonably necessary to:
– Provide services
– Facilitate funding applications
– Comply with legal obligations
– Resolve disputes
– Enforce agreements
Information may be retained after a transaction or application has concluded where legally permitted or required.
12. Your Rights Under POPIA
Subject to applicable law, you may have the right to:
– Access your personal information
– Request correction of inaccurate information
– Request deletion of information where appropriate
– Object to certain processing activities
– Withdraw consent where applicable
– Lodge a complaint with the Information Regulator
Requests may be submitted using the contact details below.
13. Third-Party Websites
Our website may contain links to third-party websites, funding providers, lenders, and service providers.
We are not responsible for the privacy practices, content, security, or policies of third-party websites.Users access such websites at their own risk.
14. Limitation of Liability
Rand Grow Biz Solutions and Rand Grow Marketing shall not be liable for any loss, damage, claim, expense, or liability arising from:
– The actions of third-party lenders
– Funding decisions made by lenders
– Credit decisions
– Errors in information supplied by applicants
– Delays in processing applications
– Website interruptions
– Unauthorised access beyond our reasonable control
Users submit information and utilise services at their own risk.
15. Changes to this Privacy Policy
We reserve the right to amend this Privacy Policy at any time. Updated versions will be published on our website and become effective upon publication. Continued use of our services constitutes acceptance of any revised policy.
16. Contact Information
For privacy-related enquiries, requests, or complaints, contact:
Rand Grow Biz Solutions
A Division of Rand Grow Marketing
Email: [grow@randgrow.co.za]
WhatsApp: +27 61 215 2007
Website: [www.randgrowbiz.co.za]
17. Information Regulator
If you believe your rights under POPIA have been infringed, you may lodge a complaint with the Information Regulator of South Africa.
Website: www.justice.gov.za/inforeg
PAIA MANUAL
Rand Grow Biz Solutions
A Division of Rand Grow Marketing
Effective Date: 22/06/2026
Prepared in terms of Section 51 of the Promotion of Access to Information Act 2 of 2000 (“PAIA”)
1. Introduction
Rand Grow Biz Solutions (“we”, “us”, “our”) is committed to upholding the constitutional right of access to information in terms of the Promotion of Access to Information Act, 2000 (“PAIA”), while balancing this right with the protection of personal information in accordance with the Protection of Personal Information Act, 2013 (“POPIA”). This PAIA Manual outlines the procedures and categories of information held by Rand Grow Biz Solutions and explains how members of the public may request access to records held by the organisation.
2. Company Details
Name: Rand Grow Biz Solutions
Division of: Rand Grow Marketing
Nature of Business: Business funding referral, facilitation, and funding marketplace access platform
Website: “Rand Grow Biz Solutions” (https://randgrowbiz.co.za)
Email: grow@randgrow.co.za
WhatsApp: +27 61 215 2007
We do not provide loans or credit directly and are not a registered credit provider. We facilitate access to funding opportunities through third-party financial institutions and lenders.
3. Information Officer
The Information Officer is responsible for handling all PAIA requests and ensuring compliance. Information Officer: Rand Grow Biz Solutions Administration
Email: grow@randgrow.co.za
All PAIA requests must be submitted in writing to the Information Officer using the prescribed PAIA Form 2.
4. Records Automatically Available (No Formal Request Required)
The following records may be available without a formal PAIA request:
– Website content and publicly available information
– Marketing and promotional material
– Privacy Policy and Terms & Conditions
– General service descriptions
– Contact information
5. Categories of Records Held Rand Grow Biz Solutions may hold the following categories of records:
5.1 Company Records
– Company registration information
– Internal policies and procedures
– Compliance documentation
– Operational guidelines
5.2 Client and Applicant Records
– Funding application forms
– Identity and business verification documents
– Financial statements and bank statements
– Credit-related information (where applicable)
– Communication records
5.3 Partner and Lender Records
– Referral agreements
– Partner onboarding documentation
– Commission and referral tracking data
– Service-level agreements
5.4 Financial Records
– Accounting records
– Invoices and payment records
– Commission statements
5.5 Website and Technical Records
– Website analytics
– Cookies and tracking data
– IP logs and usage data
6. Requesting Access to Information
Requests for access to records must be made in terms of PAIA Form 2 and submitted to the Information Officer.
A valid request must include:
– Full name and contact details of requester
– Description of the record requested
– Reason for request (if applicable under PAIA requirements)
– Proof of identity
– Sufficient detail to enable identification of the record
Requests can be submitted via email to the Information Officer.
7. Fees
In accordance with PAIA regulations, the following fees may apply:
– Request fee (standard administrative fee)
– Access fee (for search, preparation, and reproduction of records)
– Deposit (if applicable for large or complex requests)
Fees will be communicated upon receipt of a valid request.
8. Grounds for Refusal of Access
Access to certain records may be refused in terms of PAIA, including but not limited to:
– Protection of personal information of third parties
– Confidential commercial information
– Legal privilege
– Ongoing investigations
– Security-sensitive information
– Information that may harm third-party rights or business interests
Each request will be evaluated in accordance with applicable law.
9. Protection of Personal Information
Where a PAIA request involves personal information, Rand Grow Biz Solutions will ensure compliance with POPIA principles, including:
– Lawful processing
– Purpose limitation
– Data minimisation
– Security safeguards
Personal information will not be disclosed unless legally required or authorised.
10. Availability of This Manual
This PAIA Manual is available:
– On our official website
– Upon request via email
– At our principal place of business
11. Remedies Available
If a requester is dissatisfied with a decision regarding access to information, they may:
– Request internal reconsideration (where applicable)
– Lodge a complaint with the Information Regulator of South Africa
12. Information Regulator Complaints may be submitted to:
“Information Regulator South Africa”
13. Amendment of This Manual
Rand Grow Biz Solutions reserves the right to amend this PAIA Manual at any time. Updated versions will be published on our website and will become effective upon publication.
14. Contact Details
For all PAIA-related queries:
Rand Grow Biz Solutions
A Division of Rand Grow Marketing
Email: grow@randgrow.co.za
WhatsApp: +27 61 215 2007
Website: www.randgrowbiz.co.za